Introduction
Planomark ("we", "our", or "the app") is a mobile application that allows field inspectors to annotate PDF floor plans, place pins, attach photos, and generate professional reports. We are committed to protecting your personal information.
By using Planomark, you agree to the terms of this Privacy Policy.
Information We Collect
Planomark collects the following information:
- Profile information you provide within the app: your name, company name, and email address (used to personalize generated reports).
- Company logo if you choose to upload one (stored locally on your device).
- Device information such as operating system and hardware details, used for bug identification and improving app stability.
- Usage patterns to guide feature development and improve the app experience.
How We Use Your Information
We use the information collected to:
- Personalize your experience and the reports you generate.
- Improve the app's features and performance.
- Provide customer support.
- Send important updates or notices related to the app (not marketing).
Your information will not be sold, exchanged, transferred, or given to any third party for any reason without your consent.
Data Storage
All survey data, photos, PDF files, and profile information are stored locally on your device. We do not upload your documents or photos to any server.
Subscription and purchase status is managed securely through Qonversion and your device's secure storage.
Third-Party Services
Planomark uses the following third-party services:
- Qonversion — for subscription and purchase management. Subject to their own privacy policy.
- Apple App Store / Google Play — for app distribution and in-app purchases.
These providers may collect data as part of their services. We do not control their data practices.
Cookies
Planomark is a mobile app and does not use browser cookies. We may use local storage on your device to remember your preferences and settings.
Disclosure to Outside Parties
We do not sell or trade your personal information. We may disclose information only:
- To trusted service providers who assist in operating the app, under strict confidentiality agreements.
- When required by law or to protect our rights, property, or safety.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at support@planomark.com.
Children's Privacy
Planomark is not directed at children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes by updating the "Last Updated" date. Continued use of the app after changes constitutes acceptance of the new policy.
Contact
If you have questions about this Privacy Policy, please contact us at:
Email: support@planomark.com
Website: planomark.com